Dachshund IVDD Support Australia Inc
Support Group Guidelines

Updated 17/02/2019

About DISA’s Support Group –
https://www.facebook.com/groups/dachshundivddsupportaustralia/ is a SUPPORT GROUP which forms part of Dachshund IVDD Support Australia Inc. (DISA’s) education, support and awareness profile and is ONLY open to Australian & Oceania based owners of IVDD dachshunds plus peers, support members & professionals within the field of IVDD.  It is a “Closed Facebook Group” platform voluntarily moderated by DISA volunteers and is a place where owners of IVDD dachshunds can, in a safe and non judgemental environment, seek support, advice and assistance regarding Intervertebral Disc Disease (IVDD).

Joining qualifications –
To qualify to join DISA Support Group you must live in Australia or Oceania region and own a dachshund with IVDD.  When requesting to join owners will be required to answer and respond to 3 screening questions. If you do not answer questions DISA reserves the right to decline membership. 

Helpful info for non qualifying owners –
Visit our website http://www.ivdd.org.au/ and  Facebook Page https://www.facebook.com/disainc/

There are also support groups located in UK and USA. If you are located outside Oceania please join a support group in your local region to ensure you receive timely advice relevant to your location.

Support Group Rules of Conduct.

These Rules of Conduct are designed to help provide a quality and caring environment for members. Please take time to read them and keep them in mind whenever you participate

Forum outline –
DISA reminds you that this Support Group often deals with confronting and heart-breaking issues.  Please consider when participating in this forum “paying it forward” to those who are seeking support and guidance, sometimes all that is needed is a kind ear and a virtual hand to hold, it really can be that simple.  Providing posts are kept within the guidelines of this document, DISA welcomes constructive and helpful advice on all matters relating to IVDD, we consider that knowledge is power and no question is a silly one.

Facebook T & C’s –
By using or accessing this forum, you agree to comply with Facebook’s Terms of Service https://www.facebook.com/legal/terms

Right of removal –
DISA reserves the right to remove any posts that do not adhere to its rules and to remove and/or block anyone who violates them.

Respect & Conduct –
Please respect other members, admins & moderators.  This means comments must not be inappropriate, abusive, contain profanity or be otherwise offensive.  Remember, that when giving and receiving advice and opinions it should be offered in a diplomatic and constructive manner.  Due to the forum’s nature, emotions can often overrule the fingers.  If for some reason this is happening to you, walk away, take some time out and come back when your head is clear and you can deal with the issue objectively.  DISA’s support forum exists to assist members in times of need, and we ask that the pages remain friendly and supportive for all.

Blocking –
Blocking or failing to communicate with an admin or moderator will lead to the removal of the member from the group.

Relevance to topics –
To ensure maximum benefit for everyone, please ensure that your comments are relevant to the thread on which you are posting.  Also, any new posts should relate to dachshunds and/or IVDD.   Posts not on topic will be removed.

Non IVDD Content –
Posts regarding non-IVDD related content will be removed.

Post moderation –
Before asking a specific question or posting links to outside websites/Facebook Pages etc., please take a moment to scan the Group and see if someone else has already posted a recent question or link to the same page/topic.  If so bump the post by asking for further information if necessary.  We request that similar or identical topical content not be posted with regular monotony, so as to keep any relevant discussions focused and to not clutter the Group with duplicates.

Post etiquette-
Specifically, we do not tolerate these kinds of posts:

  • Profane, defamatory, offensive or violent language
  • “Trolling”, or posting deliberately disruptive statements meant to hijack comment threads or throw discussions off-track
  • Attacks on specific groups or any comments meant to harass, threaten or abuse an individual
  • Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs
  • Links or comments containing sexually explicit content material
  • Discussion of illegal activity
  • Spam, link baiting or files containing viruses that could damage the operation of other people’s computers or mobile devices
  • Acknowledgement of intent to stalk an individual or collect private information without disclosure
  • Commercial solicitations or promotion of a competitor
  • Violations of copyright or intellectual property rights
  • Content that relates to confidential or proprietary business information
  • Content determined to be inappropriate, in poor taste, or otherwise contrary to the purposes of the forum

Advertising/Solicitation –
Please refrain from posting unsolicited advertisements that do not pertain directly to the intended use of this support group.  Links to outside websites/Facebook Pages etc., especially those without direct relevance to DISA’s IVDD education, support and awareness program, are also discouraged and may be removed without notice.

Self-Promotion –
Posts which are deemed to be self-promotion whether personal or of a product, service or brand and deemed to be a conflict of interest can be removed at the discretion of DISA.

Tagging –
Please limit tagging in threads unless it is to alert another member to a topic of interest.  Tagging individuals/organisations/businesses for support outside DISA’s forum, and without an explanation, will be deemed to be a conflict of interest and in breach of the forum’s purpose of awareness, education & support.  DISA reserves the right to remove these tags and subsequent responses at its discretion.

Recommendation protocol –
DISA supports WOM recommendations.  When a member is seeking recommendations please refer them to DISA’s Service Guide which is regularly updated on its website  https://www.ivdd.org.au/disa-services-guide/.  As a duty of care to group members, recommendations contained in the Guide have been sanctioned by DISA.  Ad hoc tagging and/or recommendations on the support group is not permitted and DISA reserves the right to remove such tags/post at its discretion.

Goods & services for sale –
Posts related to sales or provision of a product or service whether for profit or not for profit are not permitted on this support forum.

Fundraising & crowd funding –
DISA does not wish members to become “donation fatigued” and works hard to keep the forum true to its purpose of awareness, education & support.  Moderators do not have the time nor the resources to ratify ongoing requests for assistance, therefore fundraising posts (e.g. Go Funds) are not permitted.  There are adequate opportunities to share and promote amongst Dachshund owners’ groups and personal Facebook pages

Privacy Duty of Care –
DISA will maintain a duty of care to ensure that the privacy of members is upheld and to provide a supportive and friendly environment free of vilification, negativity, hate speech and retribution. DISA will not add members who are known to actively “troll”, cause trouble or use the support group in a manner to obtain information about its members for slanderous purposes. DISA reserves the right to remove members from the group in circumstances where trolling and vilification becomes apparent.

Group Content Duty of Care –
DISA will strive to maintain a duty of care to ensure that the content contained in this Support Group is relevant to DISA’s IVDD education, support and awareness program.  To this end DISA reserves the right to remove unauthorised or non-sanctioned content at its discretion.

Support Group Disclaimer
Comments or opinions expressed on this forum are those of their respective contributors only. The views expressed on DISA’s Support Group do not necessarily represent the views of DISA, its management, admins or partners. DISA is not responsible for, and disclaims all liability for, the content or comments written by contributors to the support group.

Blanket Disclaimer –
https://www.ivdd.org.au/disclaimer/

How to contact us –                 https://www.ivdd.org.au/get-in-touch/

Compliance & Legal –             https://www.ivdd.org.au/compliance-legals/